West Area Highways Office of Essex County Council covers the Districts of Brentwood, Harlow, Epping and Uttlesford.

You can use this LINK to their website to report: highways-related damage or faults; potholes in the road; faulty street lighting; damaged bus shelters; footpaths or Public Rights of Way.

Or you can contact them directly at:

West Area Highways Office
Goodman House
Station Approach
Harlow
Essex
CM20 2ET

Email address: highwayenquirieswest@essex.gov.uk
Telephone: 0845 603 7631
Fax number: 01279 404650

If it is an emergency please call the Highways Department on 0845 603 7631.